The Oud Portal

Privacy Policy

Last updated: July 2026

We respect the privacy of our clients and collect only the information necessary to fulfil your order and provide our concierge service.

Information we collect

When you place an order or make an enquiry, we collect the details you provide, such as your name, email, phone number, country and shipping address, solely to process and deliver your order.

How we use your information

Your information is used to confirm availability, arrange shipping and communicate with you about your order. If you opt in, we may also send occasional updates about new stock.

We do not sell your personal information.

Messaging & third parties

Order enquiries may be continued via WhatsApp and, where configured, order notifications may be delivered by email. These providers process your information only to deliver that communication.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We retain information only as long as necessary to serve you and to meet legal obligations.

This is placeholder copy provided for design purposes and should be reviewed and finalised by qualified counsel before publication.

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